Leaders know that success comes from serving others.
Our office is staffed with courteous call takers who are ready
to put you first and schedule an appointment at your convenience. We employ
only the best trained electricians to provide you with quality service.
Our managing staff continually checks our systems and performance so that
we can find ways to better serve you, our customer.
We are available 24 hours a day, 7 days a week for any emergency you
may have. We promise to respond to your emergency within one hour from
the time you call, if you are in a situation where you will incur property
damage. We know you value your property, so we will respect it and keep
our work area clean and free of hazards. We will quote you a price before
we do the work so you can relax and get on with your life.
Leaders know how to listen.
Without our customers, we do not have a purpose. Our job is
to deliver what you want, when you want it! In order to do that, we have
to listen. We survey each customer immediately after the service. Our
lines are always open to answer questions or concerns.
A customer, who calls with a concern or complaint, receives top priority
in our office and we do whatever it takes to satisfy the customer. Listening
to our customers allows us to deliver the highest quality service you
need today.
Leaders know how to follow-through.
Everything we do is of no value if we do not follow through
on our promises. So, we guarantee our work, period. No ifs, ands, or
buts. If we did not do the job right, we will do it over with the least
amount of inconvenience to you. And of course, there is no additional
charge.
We will openly discuss any problems or concerns you may have with any
work we do. We will not let you go until you are completely satisfied.
It is our #1 goal, to satisfy every customer. That is the Mr. Current
difference. |